Kara Collective and Handicrafts (“we,” “us,” “our,” or “Kara Collective”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
Information We Collect
When you visit our website, place an order, create an account, or contact us, we may collect information such as:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Information provided to our customer support team
We may also automatically collect limited information such as your IP address, browser type, device information, and website usage through cookies and similar technologies.
How We Use Your Information
We use your information to:
• Process and deliver your orders
• Process payments
• Provide customer support
• Send order confirmations and delivery updates
• Improve our website and services
• Prevent fraud and unauthorized activity
• Send promotional communications where you have provided consent
• Comply with applicable legal requirements
Payments
Payments may be processed through third-party payment providers. We do not generally store your complete credit or debit card information.
Cookies
Our website may use cookies to remember preferences, understand website usage, improve functionality, and support analytics or marketing activities. You can manage cookies through your browser settings.
Sharing Your Information
We may share necessary information with trusted third-party service providers, including payment processors, courier companies, website hosting providers, analytics services, and marketing platforms.
We only share information reasonably necessary to provide these services or operate our business.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
Your Rights
Where applicable under UAE law, you may request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications at any time.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
For questions regarding this Privacy Policy or your personal information, please contact us:
Kara Collective and Handicrafts
Website: karacollectives.com
Email: info@karacollectives.com
Phone: +971566922440
Address: Dubai, UAE